

From the welcoming greeting and smiles of the reception team to the friendly and helpful Bar Staff, this is one of those places you will visit time and time again. A nice mix of adults of all ages and from across the globe. The housekeeping team are just AMAZING, like angels of day… Their standards of cleanliness are exceptional and as long as the sign is on the door for them to come in and clean, you could be a sleep and you would never know they have been until you wake up to fresh towels and a clean apartment. Watching the team each morning thoroughly cleaning the pool, loungers and public areas as the sun rose instils me with the confidence in their cleaning ability and standards with in the hotel. I have stayed previously but I must say (reading the other comments) that things have definitely improved and rooms no longer look tired. For me it’s an AWESOME place… I can WORK remotely in the morning, CHILL or party by the pool in the afternoon (With Dj Lucky Friday & Saturday), SLEEP early evening and then head out to PARTY in the Bars & Clubs late at night and then REPEAT! Thanks again to Raico, Carmelo, Dayana, Carmen, Luis, Dj Lucky and the Axel Housekeeping Angels for an amazing stay…. I’ll Be Back
Cityboyuk
2025年9月

The hotel is close to nightlife and shopping areas, and is easily accessible by bus from the airport. The staff were very friendly – we received a warm welcome at reception and the cleaning staff were always smiling. The entire hotel, including the garden, was very clean and well maintained. The breakfast was excellent, with vegetables, fruit, scrambled eggs, cold cuts, cheeses and, of course, sweet pastries and cakes. They even asked us if we needed to check out early so they could prepare breakfast for us to take away, which was very thoughtful of them. The room had everything we needed, and the balcony was a great place to relax in the afternoon. The vacation was more lively than peaceful, but it was easy to relax by the pool. Overall, we had a very good time. Translated with DeepL.com (free version)
Gyflo
2025年9月

The location is fantastic the pool area was great except the bartender was very slow as they only had one guy there and people would just wait. He would ignore you until you were the next Inline even if you were waiting to get a towel which I think was a little ludicrous when they could just put towels out you have to have a piece of paper to handover to get a towel every day and then give your towel back and get it back again it’s not like people are going to steal the towels.
Daniel
2025年10月

We had an absolutely amazing stay at AxelBeach Maspalomas! From the moment we arrived, we felt welcomed and completely at ease. The hotel has a great vibe – stylish, relaxed, and perfectly located. The facilities were top-notch: the pool area was always clean and inviting, the gym was well-equipped, and the garden area offered a perfect place to unwind. A special shoutout goes to Hamza, the masseur – his hands are magic! One of the best massages we've ever had. Professional, attentive, and genuinely kind, he made the whole experience even more relaxing and memorable. Everything exceeded our expectations, and we’ll definitely be coming back. Highly recommended for anyone looking for a gay-friendly, fun, and comfortable place to stay in Gran Canaria!
Jani
2025年7月

What we liked most where the staff. They are so friendly and always happy to help. Dayanna, Carmen and Kevin at the reception. 10 out of 10 for the kindness and friendliness, they can't do enough for you. And now to the bar staff, again 10 out of 10 , these guys rock!!!! Shout out to Raico, Carmelo, Javier, Luis and Christian. They are amazing. Always making sure you have a great time and are just awesome. Don't wait and book your next trip to Gran Canaria at the AxelBeach Hotel. The location is great, only a few minutes walk to the Yumbo Center. The breakfast had a good choice of cold and warm options. If you needed anything, the crew is quick to help. Rooms was always super clean and very spacious and the shower is amazing!!! Rainshowerhead and normal with great water pressure. All in all, highly recommend!!!! Can't wait to go back.
Sascha
2024年12月

Very big thanks to Mavro and Dayanna, the reception staff — they were very kind and helped us with parking! Overall, the experience was nice. My wife and I stayed just one night and checked in late, so we couldn't fully evaluate all the facilities, but the room was pretty nice and clean, and the balcony had a lovely view. Breakfast was great. It’s served until 11:00, we woke up at 10:00 and got to the restaurant at 10:30 — there were still plenty of dishes, all nice and warm, with lots of healthy food. The hotel is LGBT-men-themed, but there were also other men-and-women couples like us, so no worries.
Alex
2025年10月

I’m cabin crew for an English company and I travel the world, I get to stay in amazing hotels all around the world and I can say the standards in the hotel are very high, the rooms need a little of refurbishing like the a/c in the bedroom but apart from that I was very happy to stay there.
Ernesto
2025年9月

We had read that the pool was broken. We contacted Axel to cancel the reservation but they assured us that everything would be working for our arrival. Promise kept. Good and Professional. Very nice room overlooking the garden and pool. They pampered us. The structure is always clean, the staff is very kind and always available. I don't know the names of the ladies and gentlemen who were in charge of cleaning, but we thank them for the smiles and kindness they offered us at every meeting in the corridors. Attentive in everything. Every request always fulfilled. Instead we remember well the names of the boys at the reception. Thanks to the wonderful Pancho and happy birthday to him, Kevin very sweet and always attentive and kind. And Dayana and Carmen two angels. Professional, always attentive, kind and all together they made us feel at home. The guys at the bar and restaurant and the DJ were all good and always smiling. Thank you so much. We stayed for 14 days and we always felt like we were in the right place. We recommend Axel Beach Maspslomas mainly for the staff and how they pay attention to everything. The clientele was also quality. Everything was perfect. We will return. Thanks from Massimiliano and Gianluca of 211 ❤️
Massimiliano
2025年3月

We had an incredible time at Axel Beach Maspalomas - couldn’t have asked for a better experience. A special thank you to Mari Carmen and Dayanna on reception - they were both fantastic. So friendly, welcoming, and always happy to help with anything we needed. Mr. Solution was brilliant - always on hand, full of energy, and made sure everyone was having a great time. The bar staff were great too – really friendly and made the atmosphere fun and relaxed. And a big thanks to the cleaning team – the place was spotless the whole time we were there. The staff here really do make all the difference. We felt looked after from the moment we arrived. Would absolutely come back. Thanks again to everyone for a brilliant stay!
Daniel
2025年7月

The atmosphere at Axelbeach is welcoming and relaxed. My husband and I were there last summer for the first time and were back now the last week of January. Now as then, the staff at breakfast (among others Camelo and Rayco) were attentive and pleasant. The breakfast is quite basic but perfectly fine. The staff at the reception are fantastically nice and helpful. We had to change rooms because the bed was bad, which went very smoothly. Don’t have the name of the receptionist that helped us, but they were great. Alvaro, Alvaro, Alvaro - always with a smile.
Christoffer
2025年2月
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